Refund Policy

At BoxOut Global, we are committed to customer satisfaction. Please review our refund policy below:

1. Eligibility for Refunds

Refunds are available for:

• Defective or damaged products

• Services not delivered

• Cancellations made within 24 hours of purchase

Refunds are not available for:

• Services already rendered

• Downloaded digital goods

• Final sale items

2. Refund Timeframe

Refund requests must be submitted within 7 days of purchase. Requests submitted after this period may not be eligible for a refund.

3. Process for Requesting Refunds

To initiate a refund request:

1. Email us at info@boxoutgdsllc.com. with the following:

   • Your order number

   • Reason for the refund request

   • Any supporting documentation (e.g., photos of defects)

2. We will respond within 3 business days with a resolution or a request for further information.

3. If approved, refunds will be processed to the original payment method within 5–10 business days.

4. Shipping Returns

If physical goods must be returned:

• Return shipping is the customer’s responsibility unless the product was defective.

• Items must be returned in their original condition and packaging.

5. Chargebacks

We kindly request that you contact us before initiating a chargeback with your bank. We are committed to resolving any issues directly and promptly with our customers.